For players aged 21 and above

bn88's commitment to responsible gambling

bn88 believes that betting and casino games are a form of entertainment — not a solution to financial problems. Know your limits, build healthy habits, and seek help whenever you need it.

Self-limit setting
24/7 support service
Self-exclusion system
Age verification process

bn88's responsibilities

At bn88, we believe every player can enjoy betting in an informed and controlled way. Our bn88 about us page shows that this platform was built from the start with player protection as the top priority. Online betting is primarily a leisure activity — something people enjoy within a limited budget in their free time.

In some cases, however, this habit can get out of control. bn88 wants to ensure that every member sets the right limits and stays within them. On this page we have shared the tools and information that will help you build healthy playing habits.

Under our terms and conditions, no one under 21 years of age may open an account or place bets on this site. Alongside age verification, bn88 provides members with several self-control tools — deposit limits, session time limits, and the option for temporary or permanent self-exclusion.

Remember: betting is never a way to recover lost money. Many people end up in serious trouble trying to chase losses. If you feel you are losing control, contact bn88's 24/7 live chat or let our support team know by email.

21+

Verify your age

All betting and casino activity at bn88 is only for persons aged 21 and above. Register your account with your correct identity and age verified.

Self-control tools

bn88 gives every member the ability to manage their own playing habits. The tools below can be used directly from your account or requested via live chat.

Deposit limit

You can set a maximum daily, weekly, or monthly deposit amount yourself. Reducing the limit takes effect immediately; increasing it requires a waiting period.

Session time limit

Set a time limit for how long you play in one sitting. Once the set time is up, the session ends automatically and you will need to log in again.

Loss limit

Decide in advance the maximum amount you are willing to lose within a set period. Once that limit is reached, no further bets will be accepted.

Temporary break

If you want to take a break from betting for a while, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks.

Permanent self-exclusion

If you want to permanently stop using bn88's services, contact us via live chat or email. Once self-exclusion is activated, the account cannot be reopened.

Betting history review

You can view your full deposit and withdrawal history at any time. Regularly reviewing your activity helps build healthy habits.

Warning signs

Betting problems often grow gradually and can be hard to notice in yourself. Take any of the following signs seriously if you see them in yourself.

  • Repeatedly betting to recover lost money and placing larger bets each time.
  • Hiding your betting from family or those close to you and lying about it.
  • Spending money on betting instead of covering daily expenses, bills, or debts.
  • Being unable to control yourself despite trying to stop betting.
  • Spending more time on betting at the expense of work, studies, or family responsibilities.
  • Feeling restless, irritable, or mentally uncomfortable when you cannot bet.
  • Borrowing money or using family assets to fund betting.
  • Using betting to escape stress, loneliness, or depression.

bn88's commitment: We do not tolerate problem gambling. If you or someone close to you shows any of the signs above, please speak to us via live chat. Our support team is available 7 days a week, 24 hours a day, in both Bangla and English.

Support from family and friends: If you are concerned about someone's betting behaviour, talk to them openly. The empathy and support of those close to you is the most effective way to get through this situation.

Self-exclusion request

Fill in the form below and send it via live chat, or contact our support team by email. We will process your request as quickly as possible.

This information will go directly to our support team. Use live chat for a faster response.

Tips for healthy play

Before playing at bn88, ask yourself these questions each time:

  • What is today's budget? Decide in advance not to go beyond that limit.
  • How long will you play? Set a specific time limit and stick to it.
  • Have you set aside money for emergencies? Only play with money you can afford to spare.
  • Are you in a good state of mind? Avoid betting when you are upset or under pressure.
  • Are you playing purely for entertainment? It is not a reliable way to make money.
  • Does your family know? Being open about it helps maintain healthy habits.

For more details, visit our FAQ section — you will find direct answers to many questions about responsible gambling there.

How to get help

Problem betting is a mental health issue, and seeking help for it is not a sign of weakness — it takes courage. Reach out through the resources below.

bn88 live chat

Available 7 days a week, 24 hours a day in both Bangla and English. Submit requests for self-exclusion or limit setting here.

Email support

Write to our support team by email explaining your situation in detail. Service is available 24/7 and all communications are kept confidential.

Family and friends

Talk to a trusted family member or friend. Their understanding and support can make a big difference in resolving the problem.

Professional counselling

Contact a psychiatrist or mental health counsellor. This service is available at many government and private health centres across Bangladesh.

Learn more about responsible gambling

Betting and online casino gaming is a legitimate form of entertainment, but it can never be a reliable source of income. At bn88, we want every player to use the platform with realistic expectations — whether it is slots, live casino, or cricket betting, outcomes are never guaranteed and losses are a normal part of the experience.

Many people do not know that all casino games carry a "house edge" over the long term — meaning the casino's mathematical advantage remains over time. RTP (Return to Player) is a theoretical average — results in a given session or for a given player may differ.

Minors under 21 are strictly prohibited from opening or using an account at bn88. If there are minor members in your household, make sure they cannot access your account. Always keep your login details secure.

Under our privacy policy, your personal information and betting history are completely confidential. Requests for self-exclusion or limit setting are also processed in full confidence.

The core principle of responsible gambling is: play for entertainment, stay within your means, and seek help when you need it. bn88 is always here for you.

Common questions and answers

Contact our support team via live chat or email and provide your username along with the type of self-exclusion you want (temporary or permanent). We will process your request as quickly as possible. Permanent self-exclusion cannot be reversed once activated.

Requests to reduce a limit take effect immediately. However, increasing a limit requires a review period to ensure the decision is well considered. Contact us via live chat for more details.

No. All services at bn88 are strictly for persons aged 21 and above. Age is verified during account registration, and if it is found later that a user is a minor, the account will be closed immediately.

Yes. Any balance in your account before self-exclusion was activated can be withdrawn through the normal withdrawal process. Withdrawals via bKash, Nagad, Rocket, or Upay are completed within 5–30 minutes. Contact our support team for more details.

If you are concerned about a family member's betting, contact us via live chat or email. We will assess the situation and do our best to help. Verification of the account holder's identity may be required.

Yes. Government and private mental health centres in Bangladesh offer professional counselling and treatment for this type of behavioural issue. Contact a nearby hospital or mental health clinic. The bn88 support team can also point you in the right direction.

Related pages

About bn88

Who we are

Learn how bn88 operates and about our values.
Legal information

Terms and Conditions

Read the full rules and terms of using your account.
Data protection

Privacy Policy

Learn how your personal information is collected and kept safe.
Help centre

FAQ — Frequently asked questions

Find answers to common questions about bn88 all in one place.